Cancellation & Refund Policy

This policy applies to subscription packages and paid services provided to retailers and distributors.

1. Subscription Cancellation

You can cancel your subscription at any time by contacting our support team. Cancellation will be effective at the end of the billing cycle.

2. Refund Policy

• We offer no refunds on services already delivered or accessed.
• Refunds may be considered for accidental duplicate payments within 7 working days.

3. Special Cases

In rare cases, such as platform failure or service unavailability, partial refunds may be processed on a case-by-case basis.

4. Refund Process

Eligible refunds will be processed within 7–10 business days to your original payment method.

Policy Last Updated: July 22, 2025